How One Brigantine Family Turned a Vacation Home Into a Thriving STR Business
Short-term rentals exploded in the past few years all over the country.
If you're new to this industry, looking to break in, or a seasoned STR veteran, Vacations by Coastal Haven, a local company offering expertise for short-term rental owners, is there to help.
Though Vacations began as a strictly one-on-one consulting business, they've had a bit of a glow up this year offering downloadable products, including tutorials, guides, and more online.
"We made it more customer friendly, so folks could get the information they needed at a better price, and it's something that they can retain as a resource," said owner Amanda McNally. "We created these products thinking back to when we first started out. What would we have loved someone to hand us?"
The business began thanks to a chance bike ride through the island. After renting homes in Brigantine for 10 years and never quite finding one that went beyond their expectations, Amanda and her family knew there had to be a better way. It was on her ride when inspiration struck, and the idea hatched to share the island with other vacationers through a rental home. She began searching for the right one.
"Coastal Haven was the third property we saw," said Amanda. "It was meant to be."
And it quickly exceeded expectations. That first summer was completely booked and the off-season was mostly booked thanks to Amanda's keen eye for detail, anticipation of guests' needs, and outstanding customer service.
This success led to the launch of Vacations by Coastal Haven, where Amanda began helping other rental owners provide an above and beyond experience to their own guests.
"We started Vacations by Coastal Haven because so many people were asking how we did this successfully and asking us to teach them. So, we did." Today, instead of the expertise being shared to a select number of clients in the local Brigantine/Jersey Shore area, anyone anywhere can purchase and download various guides, checklists, videos, and tutorials on short term rentals at www.vacationsbycoastalhaven.com. Each product can be purchased individually according to needs, for a custom experience that also saves money, and perhaps a bit of anxiety.
"Clients can learn how to set up VRBO and AirBnB, how to create a website, how to stage their home, not just for decor, but also for the guest's needs," said Amanda.
One of the key products Vacations by Coastal Haven offers is an extensive guidebook on how to get a new STR owner started.
"It goes step by step, through the entire process of everything they need to consider. Plus, we've created checklists for their cleaners, their post cleaning inspection and staging and so much more," she said.
Vacations by Coastal Haven also continues to offer one-on-one consulting to STR owners in the area, whether it's a one-hour call or an onsite visit. No matter where you are on the STR journey, Amanda and her team at Vacations by Coastal Haven are there to help.
Vacation by Coastal Haven
856-534-7422
amanda@coastalhavencondo.com
www.facebook.com/vacationsbycoastalhaven
Instagram: @coastalhavencondo